711Bets Privacy Policy – How We Protect Your Data

1. Introduction

711Bets ("we," "us," or "our") operates the online gaming platform accessible at 711bets.best. We are committed to protecting the privacy and personal data of all our registered players and website visitors in the Philippines. This Privacy Policy explains in clear terms how we collect, use, store, share, and protect your personal information.

This policy is crafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. It applies to all data processing activities carried out by 711Bets in connection with the operation of our platform, including our website, mobile site, and any related services.

By registering an account on 711Bets or using our platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to the terms of this policy, please stop using the 711Bets platform immediately.

2. Personal Data We Collect

711Bets collects only the personal data necessary to operate our platform safely, legally, and efficiently. We collect information in the following categories:

2.1 Information You Provide Directly

When you register for a 711Bets account or interact with our services, we collect:

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify you meet our minimum age requirement of 21)
• Email address and mobile phone number
• Residential address in the Philippines
• Username and password (passwords are stored in encrypted form only)
• Government-issued ID documents for KYC verification (e.g., passport, UMID, SSS ID, PhilHealth ID, voter's ID, driver's license)
• Payment method details — including GCash mobile numbers, Maya accounts, bank account information, or card details (card numbers are tokenized and never stored in full)

2.2 Information Collected Automatically

When you browse or use the 711Bets platform, our systems automatically collect certain technical data:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and click-through patterns
• Login timestamps and session duration
• Cookies and similar tracking technologies (see Section 6)

2.3 Transaction Data

Every deposit, withdrawal, bet, win, and bonus claim on 711Bets generates transaction records that we retain for accounting, audit, and regulatory compliance purposes. This includes transaction amounts in Philippine Peso (₱), timestamps, payment method references, and game outcomes.

Data Category	Examples	Why We Collect It
Identity Data	Name, DOB, government ID	KYC verification, age check, AML compliance
Contact Data	Email, mobile number, address	Account communication, support, notifications
Financial Data	Payment method, transaction history	Deposits, withdrawals, fraud prevention
Technical Data	IP, device info, browser	Security, fraud detection, platform optimisation
Behavioural Data	Game history, session logs	Responsible gaming monitoring, product improvement
Marketing Data	Promo preferences, opt-in status	Personalised offers (only with your consent)

3. How We Use Your Personal Data

711Bets uses your personal data only for legitimate, clearly defined purposes. Here is a transparent breakdown of how your information is put to use on our platform:

• Account creation and management: To register your account, verify your identity, and maintain your player profile on 711Bets.
• Processing transactions: To handle your deposits and withdrawals through GCash, Maya, GrabPay, InstaPay, BDO, BPI, UnionBank, and other supported local payment methods.
• KYC and AML compliance: To fulfill our legal obligations under Philippine regulations, including anti-money laundering (AML) rules and Know Your Customer (KYC) requirements.
• Customer support: To respond to your queries, resolve disputes, and provide assistance via live chat or email.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other prohibited conduct.
• Responsible gaming: To monitor gaming behaviour, enforce self-exclusion requests, and apply deposit or loss limits where applicable.
• Platform improvement: To analyse usage patterns and improve the 711Bets user experience, game offerings, and overall platform performance.
• Marketing communications: To send you promotional offers, bonus updates, and news about 711Bets — but only if you have explicitly opted in to receive marketing messages.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act and international privacy frameworks, 711Bets processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfill the contract between you and 711Bets — e.g., operating your account and processing bets.
• Legal obligation: Processing necessary to comply with Philippine laws and regulations, including AMLC requirements and gaming regulatory mandates.
• Legitimate interests: Processing carried out for security, fraud prevention, and platform improvement where our interests do not override your fundamental rights.
• Consent: Where we rely on your explicit consent — particularly for marketing communications — you may withdraw that consent at any time by updating your notification preferences in your account settings or by contacting us.

5. How We Share Your Data

711Bets does not sell your personal data. We may share your information with carefully selected third parties only in the following circumstances:

5.1 Service Providers

We engage trusted third-party service providers to help operate our platform. These include payment processors (GCash, Maya, banks), identity verification providers, cloud hosting services, and analytics tools. All service providers are contractually bound to process your data solely on our instructions and in compliance with Philippine data privacy requirements.

5.2 Regulatory and Law Enforcement Authorities

We may disclose your personal data to Philippine government agencies, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or law enforcement agencies when required by law or when disclosure is necessary to protect the rights, property, or safety of 711Bets, our players, or the general public.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business assets, your personal data may be transferred to the new entity. We will notify you via email or a prominent notice on the platform at least 30 days before any such transfer takes effect.

6. Cookies and Tracking Technologies

Like most online platforms, 711Bets uses cookies and similar technologies to improve your experience and keep our platform running smoothly. Here is what we use and why:

6.1 Types of Cookies We Use

• Essential cookies: Required for core platform functionality such as keeping you logged in, remembering your language preference, and maintaining session security. These cannot be disabled without breaking core features.
• Analytics cookies: Help us understand how players use the 711Bets platform so we can improve performance and user experience. Data collected is anonymised and aggregated.
• Preference cookies: Remember your platform settings such as display preferences and notification options.
• Security cookies: Help us detect and prevent fraud, bot activity, and unauthorized access attempts.

6.2 Managing Your Cookie Preferences

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 711Bets platform. For detailed instructions on managing cookies in popular Philippine mobile browsers (Chrome, Samsung Internet, Firefox), visit your browser's help section.

7. How Long We Keep Your Data

711Bets retains your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by Philippine law.

• Active account data: Retained for the duration of your account and for 5 years after account closure, in compliance with AML record-keeping requirements.
• Transaction records: Kept for a minimum of 5 years as required by Philippine financial regulations and gaming regulatory standards.
• KYC documents: Retained for 5 years after the end of the business relationship.
• Customer support records: Kept for 2 years after the resolution of the support request.
• Marketing consent records: Maintained until you withdraw consent, plus an additional 1 year for record-keeping purposes.

After the applicable retention period expires, your personal data is securely deleted or anonymised so it can no longer be linked back to you.

8. How We Protect Your Data

At 711Bets, protecting your personal information is a continuous and proactive process — not just a one-time setup. Our security measures include:

• 256-bit SSL encryption on all pages and data transmissions between your device and our servers
• Tokenisation of sensitive payment data — your full card or bank account numbers are never stored directly on our systems
• Two-factor authentication (2FA) available for all registered accounts as an extra layer of login security
• Role-based access controls ensuring that only authorised 711Bets staff can access sensitive player data, on a need-to-know basis
• Regular security audits and penetration testing conducted by independent third-party security professionals
• 24/7 automated threat monitoring to detect and respond to potential breaches or intrusion attempts in real time
• Employee data privacy training to ensure all 711Bets staff handling personal data are aware of their obligations under RA 10173

While no system is 100% immune to breaches, we take every reasonable precaution to keep your data safe. In the event of a breach affecting your personal information, we will notify you and the NPC in accordance with Philippine law.

9. Your Data Rights Under Philippine Law

As a data subject under the Philippine Data Privacy Act, you have the following rights with respect to your personal information held by 711Bets:

• Right to be informed: You have the right to know what personal data we hold about you and how it is being used.
• Right to access: You may request a copy of your personal data that 711Bets processes.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can request that we correct it.
• Right to erasure: In certain circumstances, you may request the deletion of your personal data — for example, if it is no longer needed for the purpose it was collected for.
• Right to object: You can object to the processing of your personal data for direct marketing purposes at any time, without charge.
• Right to data portability: You may request a copy of your data in a structured, machine-readable format that you can transfer to another service provider.
• Right to lodge a complaint: If you believe your data rights have been violated, you can file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer at privacy@711bets.best. We will respond to all verified requests within 15 business days.

10. Children's Privacy

711Bets is strictly an adult platform. Our services are not directed at, and we do not knowingly collect personal data from, any individual under the age of 21. If we discover that a minor has registered an account or provided us with personal data, we will immediately close the account, delete all associated data, and refund any deposits to the payment method used.

If you are a parent or guardian and believe your child has created a 711Bets account, please contact us immediately at support@711bets.best so we can take appropriate action without delay.

11. Links to Other Sites

The 711Bets platform may occasionally reference or link to third-party websites or services (for example, payment providers' own platforms). This Privacy Policy applies only to data processed by 711Bets. We are not responsible for the privacy practices of any external website. We encourage you to read the privacy policy of any third-party site you visit — especially when providing your personal or financial information.

12. Changes to This Privacy Policy

711Bets may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will:

• Update the "Last Updated" date displayed at the top of this page
• Send a notification to your registered email address at least 7 days before the changes take effect
• Display a prominent notice on the 711Bets platform homepage

We encourage you to review this Privacy Policy periodically so you are always aware of how 711Bets handles your data. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy.

13. Contact Us & Data Protection Officer

If you have questions, concerns, or requests related to this 711Bets Privacy Policy or the handling of your personal data, please reach out through any of the following channels:

• Data Protection Officer (DPO): privacy@711bets.best
• General Support: support@711bets.best
• Live Chat: Available 24/7 from your 711Bets account dashboard
• FAQ: Visit our FAQ page for common questions about account privacy and data

For unresolved privacy complaints, you may also contact the National Privacy Commission of the Philippines at complaints@privacy.gov.ph.